FAQs

Shipping

International shipping via FedEx Express (fully insured)

The buyer is solely responsible for any import duties, taxes or VAT that may be liable upon entry to the destination country

UK shipping via Royal Mail Special Delivery or FedEx Express (fully insured)

Personal delivery in and around London can also be arranged on request

Payment

Direct purchases are to be paid via bank transfer

Purchases through Chrono24's Trusted Checkout can be paid via credit/debit card, AMEX, or bank transfer 

Purchases cannot be shipped until payment has been received in full

Guarantees

All watches are guaranteed to be authentic and genuine articles

All watches are sold as working unless otherwise stated, whilst the mechanical accuracy and timekeeping of a vintage watch cannot be guaranteed

Some watches may have been serviced - this will be explicitly stated if so

Vintage watches are mechanical objects and thus occasional servicing is recommended in order to maintain proper functioning

Photography

All watches are photographed in natural light

I believe that natural light shows the most accurate and genuine representation of a watch's true condition whilst showcasing its beauty, as well as its natural ageing and flaws, in the most transparent way

For this reason I never use artificial light or lightboxes

If you have any further questions or queries regarding logistics just email me on hello@alexstevensvintage.co.uk